Boston BizTech steps in to prevent a catastrophic shutdown of a medical service

The medical imaging company lost its entire IT team in a span of 4 weeks leaving no staff to support 24/7 services to its hospital customers around the globe. What they didn’t know was that they were 5 days from running out of storage for their core business – providing clinical and medical imaging for hospitals.

Boston BizTech discovered that the IT team was applying short-term band-aid fixes without regard to future proofing. The IT team left because they were always in reactive mode with a limited budget and the band-aid fixes were about to snap. At the time, Executive Management was unaware that short-term fixes were being applied to their IT infrastructure.

Boston BizTech implemented an emergency storage workaround to keep the business operational. Our team analyzed the storage architecture bottlenecks and designed a new enterprise solution with speed and capacity to support their long-term business growth. Once completed, our team engineered and deployed a disaster recovery plan to ensure cloud services continue to operate globally in the event of a regional catastrophe.

The business survived the catastrophic technical challenges with a modernized stack built for resiliency, high availability, sustainability, and growth. The entire IT department was rebuilt and trained to manage operations. With a strong technology foundation now in place, the company thrived to become one of the largest global providers of medical imaging solutions.